Your Technology as a Service for proactive support and fast response times.

Business strategy & synergy specialists: Simplify technology, increase productivity.

Integrated, simple and cost-effective POS options for your business.

Find out more about our organisation, team, partnerships and clients.

What Our Clients Say

Simplify effectively.

Tech Help Direct provides expert IT support services for Apple Mac computers, iOS devices, PC, server, networking, mobile device management, cloud, point of sale and much more. Our professional IT support services extend to over 2,000 repeat education, government, business and enterprise clients across the Gold Coast, Brisbane, Sunshine Coast, Northern NSW and all of Australia remotely. We are Apple Consultants Network certified with many other affiliations like Cisco Meraki, Google, Jamf, Kounta POS, Zuludesk, Capsule CRM, Vend POS, Deputy, Microsoft and Xero just to name a few.


Our partnerships help us uphold the skillset and experience to decipher and implement the most optimal IT solutions for our clients.

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queries or pricing

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Our service strategy

Our services.

Our IT services are very broad, yet still specialised. We configure, manage and integrate all levels of server and networking environments, cloud systems, point of sale, customer relationship management, accounting software, databasing software and all general Apple Mac and PC computer configurations. Our philosophy is and always has been that IT systems are here to make our life easier. Our team of IT consultants are driven and motivated to increase the productivity of our clients’ systems and the efficiency of their workflows. By streamlining systems, users operate faster and more time is spent enjoying life!

Our clients are our business. We do everything in our power to foster relationships
and maximise satisfaction of our services.

Our specialties

Reliable. Impenetrable.


Mobile Device

Sync. Collaborate.

Don’t risk it!
Get it sorted now.

Cafe or retail.

Configure. Improve.

Systems that we know
and trust.

Workflow or fun.
Improve it.

Apple TV. Media server.
Screen Mirroring.

Get it fixed.
Make it faster.

How to do it best?
Get answers.

Manage customers


Certified Mac Server

New Mac & need
data migrated?


Looking for Home It solutions? 

home support