Proactive support, fast response and managed security for business.

Business strategy & support specialists: Simplify technology, increase productivity.

Integrated, simple and cost-effective POS options for your business.

Find out more about our organisation, team, partnerships and clients.

What Our Clients Say

Simplify effectively

Tech Help Direct provides expert IT support services for Apple MacOS, iOS devices, PC, server, networking, mobile device management, cloud, point of sale and much more. Our professional IT support services extend to over 2,000 repeat education, government, SMB and enterprise clients across Australia. We are a leading Apple Consultants Network certified member with strong partnerships including Cisco Meraki, Google, Jamf, Microsoft, HP Enterprise, Dropbox, Kounta, Vend, Zuludesk, Deputy and Xero just to name a few.

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Our service strategy

Our services.

Our philosophy is and always has been that IT systems are here to make our life easier. Our team of IT consultants are motivated to design solutions that increase the productivity, reliability and security of our clients’ systems. Where opportunity arises, we take care in transitioning technology operations to perform faster and leverage business growth as a result. Continuous and thorough audit of costs, network environment, cloud services, point of sale, customer relationship management & accounting software, databasing software and hardware ensures that value for money is at the forefront of each particular business service and process.

Our clients are our business. We do everything in our power to foster relationships
and maximise satisfaction of our services.

Our specialties

Reliable. Impenetrable.


Mobile Device

Sync. Collaborate.

Don’t risk it!
Get it sorted now.

Cafe or retail.

Configure. Improve.

Systems that we know
and trust.

Workflow or fun.
Improve it.

Apple TV. Media server.
Screen Mirroring.

Get it fixed.
Make it faster.

How to do it best?
Get answers.

Manage customers


Certified Mac Server

Start fresh or Refurbish.

Free expert advice.

New Mac & need
data migrated?


Looking for Home It solutions? 

home support