Business strategy & synergy specialists: Simplify technology, increase productivity.
Tech Help Direct took the time to listen to our business needs and helped us restructure and refine our IT systems and processes. They have created exceptional efficiencies within our business operations and helped us embrace a new level of IT skills. Their account management is exceptional and their tech team is responsive and timely, which is crucial when operating a multi layered business across multiple sites.
We have had Tech Help Direct transition our whole business to an optimal solution that works flawlessly. We had issues with previous IT companies who told us that they were Mac professionals, but when it came to installing a large and comprehensive system for fast file sharing across all 30 Macs in our business, they could not deliver. We engaged Daniel from Tech Help Direct, who was confident about a decision that would work perfectly for our 30+ user system. He installed a new Mac Pro server, backup solution, networking and remote access. Furthermore, everything was explained clearly in how the whole system interfaced and all tested beyond our expectations. The Tech Help Direct team members are true Mac specialists who know the system inside to out.
Tech Help Direct sorted out some issues with my business within a very short time which meant the business kept running with minimal down time. Their on-site and telephone support is professional and responsive and they are very pleasant to deal with.
Tech Help Direct has helped us from the outset, when we first established our business and office facilities on the Gold Coast. Tech Help Direct have provided all of our IT needs and support and we have been very happy with their responsiveness, knowledge and skills. Always very helpful and supportive in challenging IT situations. Always a very positive and pleasant attitude. Very easy to recommend to others.
We are based in South-East Queensland, servicing the majority of our clients between Brisbane, the Gold Coast, Sunshine Coast and Northern New South Wales.
Our clients are very diverse for the reason that our team can confidently adapt to any industry’s IT objectives. The majority of our clients do however stem from
the following industries if we had to name few.
Tech Help Direct provides expert IT support services for Apple Mac computers, iOS devices, PC, server, networking, mobile device management, cloud, point of sale and much more. Our professional IT support services extend to over 2,000 repeat education, government, business and enterprise clients across the Gold Coast, Brisbane, Sunshine Coast, Northern NSW and all of Australia remotely. We are Apple Consultants Network certified with many other affiliations like Cisco Meraki, Google, Jamf, Kounta POS, Zuludesk, Capsule CRM, Vend POS, Deputy, Microsoft and Xero just to name a few.
Our partnerships help us uphold the skillset and experience to decipher and implement the most optimal IT solutions for our clients.
Our IT services are very broad, yet still specialised. We configure, manage and integrate all levels of server and networking environments, cloud systems, point of sale, customer relationship management, accounting software, databasing software and all general Apple Mac and PC computer configurations. Our philosophy is and always has been that IT systems are here to make our life easier. Our team of IT consultants are driven and motivated to increase the productivity of our clients’ systems and the efficiency of their workflows. By streamlining systems, users operate faster and more time is spent enjoying life!