Credibility
The Tech Help Direct team have an outstanding reputation supporting over 2000 clients throughout Australia. Our most successful form of marketing is word of mouth. People like to talk about great service!
We are a results-driven, proactive and innovative ICT organisation that strives to be the very best in the industry. Satisfaction, fast support and service value is the promise to our clients and the very reason for our existence and growth.
Our mission is to strategically design and professionally implement exceptional IT systems by leveraging innovative technologies that promote workflow efficiency, mobility, simplicity and durability.
The Tech Help Direct team are a national leader when implementing strategic, simplified and effective ICT solutions. We leverage the globally-recognised ITIL methodology combined with unrivalled experience, knowledge, leadership and partnerships to promote continual service improvement. We diligently design and seamlessly operate our services to provide incredible value to our clients.
Before we implement any business decision, mother nature has the first word. We minimise our carbon footprint wherever possible by the use of energy-efficient alternatives and responsible disposal of end-of-life equipment. We operate fuel-efficient vehicles, LED lighting, power-conserving UPS devices, and we have reduced paper usage to a complete minimum. We work with partners who share our environmental philosophy, and we recommend Energy Star certified equipment wherever possible.