The Tech Help Direct team have an outstanding reputation supporting over 2000 clients throughout Australia. Our most successful form of marketing is word of mouth. People like to talk about excellent service!
We are a results-driven, proactive and innovative ICT organisation striving to be the best in the industry. Satisfaction, fast support and service value are the promises to our clients and the reason for our existence and growth.
Our mission is to strategically design and professionally implement exceptional IT systems by leveraging innovative technologies that promote security, workflow efficiency, mobility, and durability.
The Tech Help Direct team is a national leader in implementing strategic, simplified, and effective ICT solutions. We leverage the globally recognised ITIL methodology and unrivalled experience, knowledge, leadership and partnerships to promote continual service improvement. We diligently design and seamlessly operate our services to provide incredible value to our clients.
Before we implement any business decision, Mother Nature has the first word. We minimise our carbon footprint wherever possible by using energy-efficient alternatives and responsible disposal of end-of-life equipment. We operate fuel-efficient vehicles, LED lighting, and power-conserving UPS devices and have reduced paper usage to a minimum. We work with partners who share our environmental philosophy and recommend Energy Star-certified equipment wherever possible.