Customer Relationship Management experts.
Tech Help Direct are Brisbane & Gold Coast based experts at integrating your systems with cloud CRM software. With so many various systems in the market today, it can be daunting finding the ideal solution. The solution to us is simple – minimise double entry of data, amalgamate communications channels and make the workflow simple for everyone. The ideology of cloud-based software is that your company data is accessible everywhere and they have an API (Application Programming Interface). API’s are used to program software packages to communicate and share data with each other.
Prepare to get organised!
Aligning your company around your customers is now more important than ever. Business marketing, sales, customer service and accounts teams are the front line to the customer and it is paramount that communication channels are amalgamated and viewed in real time. They need to harness all end-to-end enterprise, along with deep customer insight and personalised engagement. The objective is stand out from the competition and deliver a relevant experience at every step of the customers journey. Cloud CRM software can offer all of this in a simple and streamlined package.
Here’s an example…
Capsule CRM is one of the leading cloud based customer relationship management software and the one that we have chosen to use here at Tech Help Direct. We are very proud of the system efficiency and simplicity that we have configured using the below software solutions alongside Capsule’s cloud CRM software.