Home IT Services

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It should just work.

Tech Help Direct brings Professional Home IT services and expertise to your front door. We have you covered from home office configuration, WiFi networking, data sharing and Apple TV media setup to Mac, iPhone, iPad and PC owner operation and repair.

From teaching you how to get the most from your Mac to providing on-site and virtual support, the Tech Help Direct team is your resource to home IT services for Mac and PC systems – big and small.

Your new computer should work the way you want it to. Tell us what to do and consider it done!

Elevate your home media entertainment experience. Central storage, Apple TV or Sonos. We have amazing solutions!

Beginner wanting to leverage new technology or a professional wanting to expand your horizons?

Home office or want to share photos and files with family. We are professionals that can make this happen.

Mobile devices and laptops are more prevalent than ever. A wifi network that works effectively is a must have.

Photos, videos, music and files are not something to lose. Backup is a must and we have simple solutions.

Are there IT issues in the way of your productivity? We have you covered!

We are networking specialists who can optimise your wifi network and configure your Sonos system.

“Our life is frittered away by detail.
Simplify, simplify, simplify.”

Quote by Henry David Thoreau

Why us for home IT support?

Resourceful.

We can customise Mac hardware and software solutions for your specific needs. You tell us your wants and needs and we make it happen.

Trust us.

We won’t provide you with something more complicated and expensive than you really need.

Recommended.

We are Apple Certified, and the Apple Stores in South-East Queensland refer their Mac customers to us for setup and problem-solving.

Focus on you.

We have multiple Mac experts in the field. So we can get an expert to you as soon as possible. We can schedule appointments for home Mac consulting on evenings and weekends.

Experienced.

We are true Apple consultants who have been helping home Mac users for over 8 years. The chances are, we’ve seen your particular issue many times.

Communicative.

We will explain your Mac solutions or issues in clear and simple English, not geek-speak.

No travel for you.

Our Apple consulting work is performed onsite. That means we come to you with home it services at a specific time that suits. No need to carry your computer or equipment around.

We know how.

We are specialists in Photos, iMovie, iTunes, Mac Mail, iPad, iPhone, iPod, Apple TV and many more systems.

Honesty.

We will always be honest and straightforward:

Are we the right specialist?

If your Mac problem can be fixed for free at the Apple Store Genius Bar, instead of hiring us, we’ll tell you.

No unnecessary support.

If we think there is an easier, cheaper solution than what you hired us to do, we’ll tell you.

Stick to what you’re good at.

We are specialists with almost everything that Mac has to offer, but if your problem is not within our area of expertise, we’ll tell you.

We’d love to hear from you.