Jamf Pro certified expert and managed service provider.
Tech Help Direct is certified by Jamf Software to deliver expert support, deployment management and training services for the Jamf Pro management suite. We are Jamf 300 certified, so that organisations, schools and government departments throughout the Gold Coast, Brisbane and all over Australia, can feel confident that they are engaging a true professional when choosing to work with Tech Help Direct.
Give employees and students the tools they need to operate more efficiently at work and in the classroom. Designed to automate device management, while driving end-user productivity and creativity, Jamf Pro is the central tool that delights ICT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.
Goodstart Early Learning engaged Tech Help Direct to co-ordinate the deployment of 2,500 Apple iPads. Our team of Apple specialist technicians, alongside the Goodstart ICT division and Jamf software, formulated a procedure to have all iPad's enrolled in the Casper Suite MDM for remote management and remote application deployment. The devices were pre-configured with various features and settings stipulated by Goodstart to ensure that the iPads fit the purpose of the roll-out. The devices were to be ready before major state/region-specific conferences across Australia where the iPad's were presented to each early learning centre. The staff were then trained on the device features to be used effectively for the the required purpose.
We used Apple configurator to initially supervise and update each device and then enrolled it in the Jamf Pro (formerly Casper Suite) MDM for management. This video shows the procedure that we used.