Jack Barry is a Senior ICT Specialist at Tech Help Direct with over 7 years experience working directly with Apple on an advisor and management level. Jack has assisted thousands of clients all over the world. He has always had a strong passion for assisting small to large businesses and people in reaching their desired goals. Jack strives to introduce and implement tailored technology solutions to increase operational efficiency. His goal is to provide innovative solutions and maintain an elite level of customer satisfaction by passing his strong knowledge base and expertise on to others. Jack is an Apple Certified Technical Coordinator and Apple Certified Support Professional. He enjoys problem solving and providing the best possible customer service experience.
Jack identifies exactly what the customer is trying to achieve and exceeds that desired outcome in an efficient and effective manner which is easy for the customer to understand. If there is a solution that the customer is trying to implement to enhance their technology in their office or home, Jack will absorb their goal and roadmap a plan to provide the best outcome for their needs.