Excellent service. Great price.
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Otherwise, please scroll down to view information on our pricing structure.
Artist and Owner – LiiArt
Our fee structure (including GST).
How we can help and the way we structure our pricing.
Onsite support (we come to you) is a minimum of 1 hour labour. Additional service callout charges may apply as per the below reference guide.
Remote support with Apple / Microsoft Remote Desktop or Teamviewer is a minimum of 30 minutes labour and billed in 15 minute increments.
Any support call that isn’t a “quick fix” and lasts longer than 5 minutes is billed at a minimum of 30 minutes and in 15 minute increments thereafter.
You say jump. We ask how high?
Travel costs (including GST).
Within 30 km of Bundall
31-60 km from Bundall
61-90 km from Bundall
90 – 120 km from Bundall
Within 30 km of Fortitude Valley
31-60 km from Fortitude Valley
61-90 km from Fortitude Valley
90 – 120 km from Fortitude Valley
Any appointments that are requested after 4.30pm will be subject to our “out of hours” pricing rate (as outlined above) after 5.30pm.
Appointments that are not cancelled within 2 hours of scheduled time will incur a full minimum labour charge of 1 hour.
Charges exclude the price of any supplied hardware.
If payment is not made by the due date (or as negotiated with our accounts department), a 5% (of the total bill) administration charge will apply. This fee increases by 5% for every 7 calendar days thereafter. Click for more detail.
If a parking space can not be provided, clients in Brisbane CBD will incur the parking expenses. The cost of the nearest parking will be passed on to the client directly.
Additional travel expenses that are incurred to reach the premises outside of the above callout fee are to be paid by the client (e.g. flights, ferries, driving outside of serviced area).
Click here to see service level agreement. This is very important to us. We work very hard to meet these time frames for all of our clients.
Click here to see business support packages. You can pre-purchase our labour fees and be rewarded with a discounted rate for minimising our (and your) admin time!