Systems that we know and trust.
Daniel and the team at Tech Help Direct have worked with us for many mutual clients providing a stress-free managed IT experience for the end users. I am always impressed by the high-quality support and equipment that they use and how they adopt the latest systems to provide the highest level of visibility and control. In particular, their knowledge of Apple products and how they can be purposed to really streamline business processes is great to see!
We provide holistic IT services to over 2,000 organisations and individuals across Australia with onsite support to Brisbane, the Gold Coast and Northern NSW. Our extensive experience with Apple Mac, Windows PC, cloud systems, mobile devices, networking, server, productivity suites, collaboration and security allows us to truly customise the optimal solution for your organisation’s IT usage needs.
It’s no secret that every organisation wants to run more efficiently. In this day and age, IT systems are so diverse and broad that it is confusing about which one to select to fit the objective. In some instances, it is perplexing as to what the objective actually is.
We base our own organisation on this model. It helps us stay at the forefront of the market and better yet, optimise our own efficiency to provide more support and knowledge to our clients.
There are various cloud and local server-based solutions that help us assist our clients. We strive to optimise the workflow for organisations and leverage the IT ability of its end users. Ninety-nine percent of the time there is a way to make the business workflow simpler for the end user. It’s just a matter of knowing how. “Simpler” means “faster”, and “faster” means “more productive”. We live and breathe the motto, “Simplify, simplify, simplify”.
From customer relationship management (CRM), point of sale (POS) and accounting systems to data storage, remote access and email systems (specifically formulated to operate perfectly on Mac, iPad, iPhone and PC) – we have ways to simply it. To make this happen, we have extensive experience configuring and supporting a multitude of reliable and known software systems.