We must maintain and grow our organisational certifications to deliver the expertise that our clients value. We're serious about treating our people like family, helping our clients succeed, and positively impacting the technology industry and our environment while we're doing it. Not to brag, but we've received the awards to prove it.

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Apple Certified Support Professional logo

Apple Certified Support Professional

Certified by Apple for advanced support and deployment of macOS devices.

Engineering Cisco Meraki Solutions logo

Cisco Meraki ECMS1

Certified expertise in Cisco Meraki networking and device management.

ISO 27001:2022

ISO 27001:2022 is an international standard dedicated to information security management.

ISO 9001:2015

ISO 9001:2015 is an international standard dedicated to quality management systems.

ITIL logo


ITIL is a set of detailed practices for professional IT service management.

Jamf Admin logo

Jamf Certified Admin

Jamf 300 certified for expertise in the world's best Apple fleet management software.

Jamf Certified Tech

Technical expertise in all Jamf configurations and deployments.

Microsoft 365 Fundamentals

Certified expertise in Microsoft 365 services and security

Microsoft Cloud Solution Provider logo

Microsoft Cloud Solutions Provider

Authorised reseller and certified in Microsoft 365 cloud services.

Suppliers As Partners 2019 Award

Stone & Wood Brewing Company voted Tech Help Direct as their 2019 supplier of the year.

Chris Pensabene

CFO - Stone & Wood

Daniel and the Tech Help Direct team have been fundamental in rebuilding a scalable IT infrastructure, which simply works and is both Mac and PC compatible. They continually go above and beyond, looking for ways to continuously improve the infrastructure while providing a top-notch support line, explaining things in a very clear and simple way. We consider Tech Help Direct as an extension of our team and would highly recommend their services.

Ellen Bain

CEO - Sharpe Engineering

Sharpe Engineering engaging Tech Help Direct in 2019 was a pivotal moment for our company, and we have seen incredible growth and benefits through our partnership. Various growth-enabling strategies that we have implemented over the last few years would not have been easily navigated without your support. We appreciate the continued support from the team at Tech Help Direct, and we look forward to continued growth for both of our organisations.

Lauren Todd

Director - DEMEX

Tech Help Direct provides a solutions-based approach to our ICT matters. As a managed service client, our team's queries are actioned exceptionally quickly and by a small allocated team who provide continuity of service, which improves our overall experience of technology.

Matthew Youn

CEO - Credit Counsellors Australia

After fifteen years of utilising IT support in our business, Tech Help Direct is by far the best IT professional we have dealt with. As a managed services client, they have provided a high standard of support to our needs, whether it be the ongoing day to day issues or being set the task of relocating both of our companies.
The team at Tech Help Direct has proven to show the utmost professionalism, and I would highly recommend their services.

Cherie Crawford

CFO - Brookfarm

Tech Help Direct took the time to listen to our business needs and helped us restructure and refine our IT systems and processes. They have created exceptional efficiencies within our business operations and helped us embrace a new level of IT skills. Their account management is exceptional and their tech team is responsive and timely, which is crucial when operating a multi layered business across multiple sites.

Lynne Oldfield

Director - Weepa

Being a managed client of Tech Help Direct has taken all the worry out of our IT. It's great to have them on call and watching over everything; however, you don't know how much you need them until you do. During COVID-19 the support was a game-changer. They worked tirelessly and quickly to transition our team to home, setting up customised solutions and troubleshooting on call. If you want smart, experienced IT people who listen and respond and don't give up until the problem is solved; this is the team.