Every organisation does five things: operations, products & services, marketing, sales and finance. What distinguishes great companies from those that get by, is how well these divisions operate under their management. Management teams need time and focus for their division to thrive. That means inoperable systems or technology issues must be limited to avoid distractions or downtime. Here are some organisations that know what it’s like to have an excellent ICT partner who helps drive their growth.
Daniel and the Tech Help Direct team have been fundamental in rebuilding a scalable IT infrastructure, which simply works and is both Mac and PC compatible. They continually go above and beyond, looking for ways to continuously improve the infrastructure while providing a top-notch support line, explaining things in a very clear and simple way. We consider Tech Help Direct as an extension of our team and would highly recommend their services.
Tech Help Direct provides a solutions-based approach to our ICT matters. As a managed service client, our team's queries are actioned exceptionally quickly and by a small allocated team who provide continuity of service, which improves our overall experience of technology.
After fifteen years of utilising IT support in our business, Tech Help Direct is by far the best IT professional we have dealt with. As a managed services client, they have provided a high standard of support to our needs, whether it be the ongoing day to day issues or being set the task of relocating both of our companies.
The team at Tech Help Direct has proven to show the utmost professionalism, and I would highly recommend their services.
Tech Help Direct took the time to listen to our business needs and helped us restructure and refine our IT systems and processes. They have created exceptional efficiencies within our business operations and helped us embrace a new level of IT skills. Their account management is exceptional and their tech team is responsive and timely, which is crucial when operating a multi layered business across multiple sites.
Being a managed client of Tech Help Direct has taken all the worry out of our IT. It's great to have them on call and watching over everything; however, you don't know how much you need them until you do. During COVID-19 the support was a game-changer. They worked tirelessly and quickly to transition our team to home, setting up customised solutions and troubleshooting on call. If you want smart, experienced IT people who listen and respond and don't give up until the problem is solved; this is the team.