Andrew Kerr

Who Am I

Andrew, a Technical Project Coordinator at Tech Help Direct, excels in managing the planning, execution, and completion of technical projects, prioritising customer satisfaction and methodical processes. He works closely with project managers, technical teams, and clients to define project scope, set clear objectives, and establish detailed timelines. Known for his systematic approach, Andrew coordinates resources effectively, monitors project progress, and ensures adherence to schedules. He proactively identifies potential risks and implements strategies to mitigate them, maintaining the project’s momentum. By providing clear documentation and regular updates to stakeholders, Andrew ensures full transparency and alignment throughout the project lifecycle. His dedication to precise processes and exceptional client service ensures that technical projects are completed efficiently and meet the highest standards, reinforcing Tech Help Direct’s reputation for excellence.

Team Description

A Technical Project Coordinator at Tech Help Direct is responsible for overseeing the planning, execution, and completion of technical projects, ensuring they meet client requirements and are delivered on time and within budget. They collaborate with project managers, technical teams, and clients to define project scope, set objectives, and establish timelines. With strong organisational and communication skills, they coordinate resources, track project progress, and manage schedules to keep projects on track. They also identify potential risks or issues and implement effective mitigation strategies. By maintaining clear documentation and providing regular updates to stakeholders, the Technical Project Coordinator ensures transparency and alignment throughout the project lifecycle. This role is crucial in ensuring that technical projects are executed efficiently and to the highest standards, contributing to the success of Tech Help Direct’s service delivery.

I Can Speak

English (native)

Primary Skills

Advanced Networking

Apple Configurator

Business Development and Workflow Optimisation

Home Media Solutions

iOS and Mobility Deployment

Macintosh and Windows Professional Support

Mobile Device Management

Software and Hardware Solutions

Certifications

Jamf Certified Tech
Apple Solutions Expert Commercial
Microsoft Silver Partner
Cisco Meraki ECMS1
Apple Certified Support Professional
Jamf Certified Admin