Andrew Kerr is one of our Systems Administrators at Tech Help Direct. His background includes working consistently and expertly with the Apple ecosystem over his 7+ years within Apple Retail and AppleCare.
Andrew is passionate about providing personalised solutions and he enjoys challenging and complex requests. He identifies exactly what clients are trying to achieve and exceeds that desired outcome in an efficient and effective manner, ensuring that any processes are clearly documented for future reference. He enjoys assisting his fellow technicians with any complex issues that they may come across themselves so that, together, the greater team can develop.
