Karlen Erhart has a long-standing passion for technology, with a strong foundation in Apple technology. Over the years, after moving to our team from a long-standing technical position within Apple, Karlen's skills have developed at an extraordinary pace due to his tenacious nature to optimise systems to the point that they reach ultimate efficiency.

Driven by a passion for attention to detail, Karlen is quick to spot areas of opportunity and offer the best solutions tailored to client needs, continuously exceeding expectations. Karlen holds himself and his work accountable to the highest standards, where he truly enables technology to unlock its ultimate value to the organisation.

Karlen, the Engineering Manager at Tech Help Direct, specialises in overseeing the development and implementation of advanced systems for both internal use and client systems. With a keen focus on technical excellence and innovation, Karlen leads a team of engineers, driving the design and optimisation of sophisticated IT solutions. He ensures that all projects meet stringent quality standards and are delivered on time, fostering a culture of continuous improvement and learning within the team. By maintaining strong relationships with stakeholders and clients, Karlen ensures that technical solutions are aligned with business objectives and client needs. His methodical approach to project management and deep technical expertise enables him to anticipate challenges and implement effective solutions. Karlen’s dedication to advancing both internal and client systems are crucial in maintaining Tech Help Direct’s reputation for delivering cutting-edge IT services.