Karlen Erhart

Who Am I

Karlen Erhart has a long-standing passion for technology, with a strong foundation in Apple technology. Highly skilled in the field, Karlen has over five years experience as an Apple-Certified Macintosh Technician (ACMT) for Apple Retail, specialising in hardware and software triage as well as repairs. Karlen's out-of-the-box thinking allows him to fault-find quickly to provide the most efficient ICT service available.

Driven by a passion for attention to detail, Karlen is quick to spot areas of opportunity and offer the best solutions that are tailored to your needs. Karlen holds himself and his work accountable to the highest standards, and value by means of customer feedback above all else.

Work Process

I strategically analyse current workflows and based on my vast experiences recommend the best alternative to implement for optimal efficiency and effectiveness.

I Can Speak

English (native)

Primary Skills

Advanced Networking

Expert Apple Hardware / Software Repairs and Triage

Macintosh and Windows Professional Support

Mobile Device Management

Server and Cloud Solution Deployment

Certifications

Cisco Meraki ECMS1
Apple Certified Support Professional