Marc Narbona

Who Am I

Marc Narbona is a dedicated and professional Level 3 Support Technician at Tech Help Direct. His knowledge of macOS, Windows, iOS, Server and enterprise networking is unparalleled. Marc has always had a strong passion for assisting individuals and businesses with achieving their highest potential through the benefits of technology. With eight years of experience in our team, Marc especially enjoys delivering excellent customer service through explaining technology effectively and placing a high importance on specific needs. Creating solutions, solving problems and making somebody's day more enjoyable and productive through technology is the reason why Marc loves what he does.

Work Process

I strategically analyse current workflows and based on my vast experiences recommend the best alternative to implement for optimal efficiency and effectiveness.

I Can Speak

English (native)

Italian (fluent)

Spanish (fluent)

Primary Skills

Adobe Photoshop Training

Advanced Networking

Business Development and Workflow Optimisation

iOS and Mobility Deployment

iPhone & iPad Training

Mac Training

Macintosh and Windows Professional Support

Server and Cloud Solution Deployment

Software and Hardware Solutions

Certifications

Apple Solutions Expert Commercial
Microsoft Silver Partner
Cisco Meraki ECMS1
Apple Certified Support Professional