Stephanie has a varied professional background across many industries, working in the medical field, hospitals and aged care, and running a family business in telecommunications. Each position has given Stephanie the skills and experience in customer relations, enabling her to fine-tune clients' requirements and provide exceptional customer service.
Stephanie's experience extends into management and organisation, having managed a hearing clinic, where she gained experience in scheduling and coordinating a small team and client base.
All of this has brought Stephanie here to Tech Help Direct, where her skills come together in one place to provide superior customer care and satisfaction. Being the first point of contact, Stephanie strives to ensure it's an enjoyable experience for all of our clients, fulfilling their support needs efficiently and effectively.

Stephanie Johnson is the Administrative Assistant at Tech Help Direct. Stephanie has been with the Tech Help Direct team for over two years now, where she is the first point of contact on the phone and when entering our Gold Coast head office. Stephanie coordinates our technical team, scheduling and assigning tasks and tickets to be completed. She also maintains our Gold Coast office and is the supporting hand to our Accounts & Administration Manager.