Tim Beavis

Who Am I

Tim Beavis is a Level 2 Support Technician at Tech Help Direct with more than seven years of experience working in technical support roles, including three in the Apple support network. Tim began as a Technical Specialist at the Apple Store in Chermside, Brisbane, before migrating to an Apple Creative role, providing One-to-One and group training sessions for new and experienced Apple users. From there, Tim progressed his career, moving to Genie Solutions where he supported customers with a multitude of medical and technical enquiries for both Apple macOS and Windows devices and servers. Tim is passionate about all things technology and truly enjoys finding the perfect solution for every client.

I Can Speak

English (native)

Primary Skills

Advanced Networking

Expert Apple Hardware / Software Repairs and Triage

Home Media Solutions

iPhone & iPad Training

Mac Training

Macintosh and Windows Professional Support

Mobile Device Management

OS Integration

Redundancy Solutions

Requirements Analysis/Gathering

Server and Cloud Solution Deployment

Software and Hardware Solutions

Technical Training

Certifications

Apple Solutions Expert Commercial
Microsoft Silver Partner
Apple Certified Support Professional