Scalable Apple solutions for the modern workplace.

Tech Help Direct is an Apple Solution Expert and supporting Apple technology in SMB to enterprise environments. From bulk device procurement to zero-touch deployment and expert support, we help businesses unlock the full potential of Apple.

Apple Business Solutions

Scalable, secure and fast. Business is
better with Apple.

Tech Help Direct is an experienced Apple Solution Expert and an Apple-specialised managed ICT services provider based in Brisbane and Gold Coast. Trusted by many businesses across Australia and internationally, we deliver reliable, scalable Apple deployments, superior technology management and fast end-user support. Helping businesses grow with technology is our forte, and with Apple by our side, it really makes it simple.

All in on Apple or a mixed environment, we've got a solution for that.

With vast experience in supporting and managing the tech needs of growing businesses for over 15 years, our team specialises in deploying and integrating both, Apple and Windows devices with the leading identity management and MDM/UEM platforms.

Push apps and updates
Enforce restrictions and screen time policies
Track inventory and manage devices remotely
Support end users and ICT staff with real-time access

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Procure, onboard and refresh devices .

Procure, onboard and refresh devices securely . Procure, onboard and refresh devices simply . Procure, onboard and refresh devices quickly .

🖥 Device Supply & Finance Options

With flexible finance options, we can bundle iPad, iPhone, Mac, accessories, licensing and services into a solution that's tailored for business.

🚀 Zero-Touch Deployment

We add devices straight to Apple Business Manager, so your MDM can do the heavy-lifting of the pre-configuration straight out of the box.

🔐 Identity & SSO Integration

Seamless integration with Microsoft 365/Entra ID or Google Workspace for SSO, security, and easy application and services access.

Premium expertise to Apple fleets.

Premium expertise to troubleshoot Apple fleets. Premium expertise to optimise Apple fleets. Premium expertise to support Apple fleets. Premium expertise to manage Apple fleets.

Professional Services & Management

Certified. Compliant. Connected.

With a security-first mindset, we integrate best practices with your business's goals and requirements to provide a seamless experience for strategy, procurement, managed support and device lifecycle management.

Apple Authorised Reseller & Professional Services Provider
Certified Jamf expertise and Microsoft 365/Intune Integrators
Working with businesses from all industries to improve security compliance, device deployment user onboarding

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Direct Apple Support

AppleCare for Enterprise
& OS Support.

Enhance your Apple environment with enterprise-grade support services that reduce downtime and give your IT team direct access to Apple expertise.

24/7 Priority Support: Direct access to Apple experts for end users and IT teams, around the clock.
Onsite Hardware Repairs: Fast repair or replacement for iPhone, iPad and Mac, with onsite service for major incidents.
AppleCare OS Support: Comprehensive guidance for advanced integration with MDM, networking, SSO, and deployment tools.