Enabling team capability equals better business and faster growth. To optimise modern technology systems, we look to the clouds (pun intended) to find your organisation's efficiency sweet spot. To those who still question what altostratus or cumulonimbus has to do with technology, the answer is nothing. The term, 'cloud' relates to hosted and subscription services used for corporate or personal access. The layperson typically doesn't know where the data is, but they do know where to find it in a web browser or application installed on their computer, iPad or iPhone. Cloud is synonymous to the 'as a service' model, whereby three essential services are hosted or subscribed rather than housed on an internal corporate network. These services categorise as 'Software as a Service' (SaaS), 'Device as a Service' (DaaS) and 'Infrastructure as a Service' (IaaS). At Tech Help Direct, all three make up the 'Technology as a Service' (TaaS) paradigm within our managed ICT services model.