Proactive support and fast response times for a capped monthly price. With no surprise expenses, you can budget for a total solution with the confidence of our proven and specialised ICT support services.
Proactive managed ICT services for Australian business
Proactive support and fast response times for a capped monthly price. Consider us your ICT management department and personal support team but for a fraction of the cost. With no surprise expenses, you can budget for a total solution with the confidence of our proven and specialised ICT support services.
The best of both worlds.
We love Apple macOS and Microsoft Windows, especially helping them work together!
Apple
Apple Solutions Expert
Deployment specialists in everything Apple. We are one of Australia’s leading Apple Solution Expert Commecial members.
Proactive support and fast response times for a capped monthly price. Consider us your ICT management department and personal support team but for a fraction of the cost. With no surprise expenses, you can budget for a total solution with the confidence of our proven and specialised ICT support services.
Accountability shift project
For our team to provide exceptional support for your technology, we must enrol, document, stabilise and secure every aspect of your business. Subsequently, all ongoing support, monitoring, updates and issues are tracked within our state-of-the-art and easy-to-use help desk platform, where we prioritise the support for our managed clients.
Standardised server installation.
Security and redundancy audit of all cloud services.
Installation of 24 x 7 monitoring agent on servers and workstations.
Application of system updates.
Automated scheduled disaster recovery of each server.
Installation of remote control facilities.
Attending to any errors reported by users.
Automated real-time virus detection and removal.
Managed support inclusions
The ultimate result for management teams and business owners is the ability to focus on organisational growth tasks. Your entire organisation is informed about where and how to access our services for fast ICT support. Our corporate growth directly correlates with client service value. We take efficient support for our managed clients very seriously.
Proactive support via phone, remote control, and on-site.
Active monitoring of servers and network.
Guaranteed response times.
Password changes, user account creation and management.
Monthly report of support incidents on request.
Monthly system performance statements on request.
Software and firmware updates.
Forward-thinking business IT management services.
Server monitoring
Keep critical IT services available to your business through proactive management.
Managed network
Take away the complexity of managing your network with our managed network service.
Cloud services
Cloud services give users and organisations proper mobility and freedom to work on all devices.
End-user support
We will provide all aspects of support for you and your employees.
Managed user devices
Service support for all devices, including desktops, laptops, tablets and mobiles.
Cyber security
Daily protection of your data and ensure that data can be retrieved when required.
Would you like a quote to manage your business technology?
Not just a quote for monthly IT support expenses. We promise to help grow your business and drastically improve team productivity.
Request a quote
"We design, deploy and support compelling ICT systems that improve organisations and simplify lives." - Daniel Herr, Director
