Business Continuity

Business Continuity

At Tech Help Direct, we take backup, redundancy and business continuity very seriously. A robust backup strategy guides the remainder of our decision-making for your organisations IT infrastructure. We emphasise a hybrid of local and offsite backup solutions where we factor in version control, data deletion, virus or ransomware attack, hardware failure and the potential wrath of mother nature engulfing the premises. Our ultimate goal is to minimise business downtime with the most seamless business continuity strategy available.

Apple Mac and Time Machine

For all Mac users, we recommend using Apple’s Time Machine application for backing up your Mac. This application is part of the macOS operating system and free to use with a Mac server hosting the backup data, an external hard drive, network-attached storage (NAS) or an Apple Airport Time Capsule. When Time Machine is enabled, the Mac creates incremental backups every hour. If you delete data that you had earlier in the day, you can restore that file with ease from an hour ago – thus it acquired the name, “Time Machine”. If your Mac fails altogether, you can restore everything backed up via Time Machine in a matter of clicks. Your machine will look like it did before the failure.

If you have multiple Mac devices (like an iMac, MacBook Pro or MacBook Air), a NAS is the best backup solution. It provides a central location for all of the system backups and more importantly, it completes backups wirelessly as soon as you join your network. Alternatively, we professionally configure a macOS Server with the Time Machine service. Time Machine server can reliably reserve a large volume of machines as long as the storage capacity permits.

Cloud Backup

There are many cloud backup solutions that we recommend and configure to store and sync files offsite automatically. We support an array of cloud systems and integrate the most optimal solution for your needs. Between Backblaze, Google Drive, Dropbox, OneDrive, Amazon and many more, it can be challenging to figure out which one is best. We inspect your system and implement the most suitable solution to ensure that your data is accessible and recoverable in the event of a crisis.

Server Replication

File share replication or complete server replication allows a business to quickly continue operation in the event of a severe hardware failure on the central server. Replication processes occur incrementally throughout the day to another network storage or server. This device can swiftly become the “fail-over” server, where files would be ready right away upon users connecting.